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A little more about our company

The Local Guys Support Centre Team

The Local Guys Cleaning is setting a new standard for cleaning services across Australia. From humble beginnings in South Australia, we are proud to offer our quality suite of cleaning services right across the nation. As a family-built franchise, we know the importance of customer satisfaction and care to foster successful relationships and outcomes. That is why we ensure all of our franchisees are aligned with our business philosophy, so our customers can learn to expect the same high quality service every time they engage us.

Our entire team adhere to the same level of transparency, with our end-to-end process designed to ensure our clients know exactly what to expect, from the first phone call, to job completion and ongoing service arrangements.

The Local Guys team have been in business for over a decade. Over the 10+ years, we have had many successes, including:

  • We were the winner of five Excellence in Business awards in 2022, 2023, 2024 and 2025.
  • Our business has grown 100% year on year since starting.
  • We have a well-established client base who provide repeat business.
  • We have good relationships with our suppliers, meaning we can access equipment and materials at favourable rates.
  • Our brand is well-known, trusted and respected in the area.
  • We have been featured in business magazine articles and on national news segments.
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The Local Guys Vision Statement

Vision Statement

To make successful, business ownership available to all.
The Local Guys Mission Statement

Mission Statement

Assisting people to grow the business of their dreams! Achieved by excellent training, brand reputation and support. Allowing franchise partners to serve their clients with passion and excellence.

Our Core Values

icons8 family 100

Family

We balance family and working hard.
Teamwork

Team

We are team members, not employees.
Working together

Crusade

We are doing work that matters.
Giving Back

Giving Back

We believe in giving back to people.
decision making

Fear Not

We don't make decisions based on fear.
Fail forward

Failure

If we fail, we fail forward.
Market Increase

Never Give Up

 We impose our will on the marketplace.
for good

Source of Good

We always come from a place of “to do good”.
Working together

People

We strive to leave everyone better than we found them.
Excellence

Excellence In The Ordinary

We make the little things glow!
self-employed mentality

Self-Employed Mentality

We all care and take responsibility like we own the place.
icons8 meeting room 100

Serve The Market

If we help enough other people with their problems, we will never have to worry about money.

Meet Jarrad & Stacey

Jarrad and Stacey are the driving forces behind The Local Guys brand.

Prior to The Local Guys, Jarrad and Stacey both worked in various job roles. Jarrad travelled the world and experienced a range of opportunities until he found his passion in the service industry over 10 years ago. Stacey worked as a qualified accountant at a reputable firm.

As a married duo, Jarrad and Stacey have owned multiple hospitality and retail franchises and businesses. Having had previously been Franchise Partner’s themselves, Jarrad and Stacey worked in all areas of business (from marketing to accounting, all the way through to customer service).

As a result, these businesses enabled them to learn the franchise model from a Franchise Partner’s perspective. They quickly became aware of the positives and negatives of franchising and have used these experiences to shape The Local Guys brand. They know and understand what Franchise Partners are looking for in business and know what it takes to become a successful Franchise Partner.

However, with the desire to start a family and have a healthy work-life balance, they knew that the success and flexibility that the service industry could offer them outweighed all other possibilities… and so this is where they decided to focus their attention. As a result, Jarrad and Stacey have never been happier, and in 2020 they welcomed their first child into the world.

Jarrad has been working in the service industry for more than 10 years and has managed clients from very small hair dressers to national clients with sites all over Australia. Over the decade, Jarrad has proudly won and managed many large tenders with government bodies and commercial businesses nationally. Additionally, Jarrad has trained and supported many franchise partners over the years.

Jarrad and his team are exceptionally passionate about the industry and franchising. It’s this depth of experience and passion that he shares with the Franchise Partners.

Goulding Family
Meet Our Support Centre Team

Meet Our Support Centre Team

Meet the incredible Support Centre Team at The Local Guys. They're not your typical support crew; they're your friendly neighbours in the franchise family, always ready to make you feel right at home with a genuine commitment to providing exceptional customer service. Our Support Centre Team is the backbone of The Local Guys. They are known for their friendly demeanor and dedication to delivering exceptional customer service. When you connect with them, you can expect a warm and welcoming experience, as they assist you in a professional and efficient manner.

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Giving Back

At the completion of every job, The Local Guys – Cleaning donate $5 to World Vision Australia. World Vision Australia works tirelessly to provide early childhood care to children in the Pilbara and Kimberly regions of Australia.

The Local Guys are incredibly proud of what we have contributed to this organisation so far, and we look forward to continuing this relationship for many years to come.

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